Privacy Policy
Cashmaster privacy policy
This policy sets out how Cashmaster handles the Personal Data of our customers, suppliers, workers and other third parties. Cashmaster is committed to protecting the privacy and security of the users of our sites.
This Privacy Standard applies to all Personal Data we process regardless of the media on which that data is stored or whether it relates to past or present employees, workers, customers, clients or supplier contacts, shareholders, website users or any other data subject.
This privacy policy was updated on 10 December 2024.
Scope of privacy policy
This policy applies to your use of all the sites and services owned or operated by Cashmaster International Limited. and affiliated companies (collectively "we," "us," or "our"), including Cashmaster.com and any other site that we may own or operate currently or in the future (collectively, the "Sites"). Unless we say otherwise, all references to the Sites in this policy include all such sites. This policy does not apply to your use of unaffiliated sites to which any of the Sites only link. This policy covers only information collected on the Sites and does not cover any information collected offline by us.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasion when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Contact Details
Our full details are:
Cashmaster International Ltd.
Email: dataprivacy@cashmaster.com
Postal Address: Dunnottar House, Unit 6 St David’s Drive, St David’s Business Park, Dalgety Bay, Fife, KY11 9PF, Scotland
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Collection of Personal Data
The personal data that Cashmaster may collect about you can include but not be limited to; user IDs and passwords, contact details such as names, email addresses, physical addresses and telephone numbers; geo-location data or IP addresses. We may also collect transaction data, financial data, and technical data, these terms can include browser type and version, time zone and location, details about payments from you, and payments card details.
We may collect this data from you in several ways, for example, when you purchase a product or service, register online for an event, join our mailing list, fill out an information form or contact us with a request, question or comment, meet with us at an event or via the exchange of business cards.
Cashmaster will only obtain Personal Data about you fairly and by lawful means. We have taken steps to ensure that we are transparent with you about the purpose of why we are collecting data from you and how we will process and use the data collected.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Use of personal data
Cashmaster will use Personal Data covered by this privacy policy only in a way that is consistent with the law:
We may contact you for the following reasons;
- To comply with a regulatory or legal obligation
- To protect your or another person’s vital interests
- Perform a task in the public interest
- To research and develop products or services
- To ensure compliance with relevant policies
- To perform a contract or take steps at your request prior to engaging into a contract.
Cashmaster may use your personal data for sales and marketing communications, this can include information on new products and services, notifying you of events, or inviting feedback on products and services. You can unsubscribe from these emails at any time.
Cashmaster may also use social networks to provide you with information, the information that is received will be governed by the terms of user and privacy policies of the social networking tool.
Cashmaster will only hold personal data for as long as it is necessary to allow the overall purpose of the data we have collected to be used in the manner it was intended. We will also keep the information collected for a period in accordance to any legal requirements.
Use of HubSpot for Marketing and Optimization
For the purposes of marketing and optimizing our products and services, we use HubSpot, a third-party service. HubSpot helps us track website usage, provide personalized content, and analyze user activity, including the pages visited and the time spent on each page.
HubSpot collects and processes data such as your organization's details, including business name, phone number, website address, and business description, but does not identify individual visitors. IP addresses are anonymized immediately after collection to ensure privacy. The information collected is used to evaluate website activity, generate reports, and improve website performance.
If you do not agree with the collection, processing, or storage of this data, you can opt out at any time by contacting us to make this request.
Opting out
You can ask us or our appointed third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us because of a product/service purchase, warranty registration, product/service experience or other transactions
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
We do not transfer your personal data outside the European Economic Area (EEA)
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
By law we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they cease being customers for legal purposes.
In some circumstances you can ask us to delete your data: see your rights below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your legal rights
Under certain circumstances you have rights under data protection laws in relation to your personal data. These rights include:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
Your acceptance of these terms
By using any of the Sites, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of the Sites following the posting of changes to these terms will mean that you accept those changes.
